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TERMS AND CONDITIONS

Welcome to Friendz. The following are the rules or "Terms" that govern use of the Friendz website ("Site"). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. Dual Purpose Technology Limited, and respective affiliate (collectively "Friendz") reserve the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate these Terms of Use, Friendz may terminate your use of the Site, bar you from future use of the Site, cancel your ticket order, and/or take appropriate legal action against you.

Permitted Use

You agree that you are only authorised to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for your personal use, unless otherwise specifically authorized by Friendz to do so. You also agree not to deep-link to the Site for any purpose, unless specifically authorised by Friendz to do so. The content and software on this Site is the property of Friendz and/or its suppliers and is protected by U.S. and international copyright laws. We post a legal notice and various credits on pages of the Site, which may not be removed. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.

Disclaimers

Friendz does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The Site and its Content are delivered on an "as-is" and "as-available" basis. Friendz cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. Friendz disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. Friendz will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and consequential damages.

Friendz makes no guarantee of any specific result from use of this Site or use of the Friendz service.

Friendz disclaims any and all liability for the acts, omissions and conduct of any third party users, Friendz users, advertisers and/or sponsors on the Site, in connection with the Friendz service or otherwise related to your use of the Site and/or the Friendz service. Friendz is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to Friendz at mail@friendzclub.co.uk. Friendz may investigate the claim and take appropriate action, in its sole discretion. Please note that any customer query regarding a current or past booking cannot be dealt with through this link. Please phone us on 02075376134 or email us at mail@friendzclub.co.uk

Trademarks

Friendz logos as well as Friendz designs found on this Site are registered trademarks of Friendz UK. Friendz’s trademarks may be used publicly only with the written permission of Friendz.

Ownership of Materials

All materials on the Site are copyrighted and are protected under treaty provisions and world-wide copyright laws. Friendz’s materials may not be reproduced, copied, edited, published, transmitted or uploaded in any way without Friendz’s written permission. Except as expressly stated in the limited licence provision of these terms and conditions, Friendz does not grant any express or implied right to you under any of its trademarks, copyrights or other proprietary information.

Copyright Policy

We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license express consent, valid defense or fair use exemption to do so. In particular, users who submit Content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the Content they upload does not infringe the copyrights or other rights of third parties (such as privacy or publicity rights). After proper notification by the copyright holder or its agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users' rights to use and/or access to this Site. We may, also in our sole discretion, decide to terminate a user's rights to use or access to the Site prior to that time if we believe that the alleged infringement has occurred.

Links and Search Results

The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. Friendz has no control over these sites or the content within them. Friendz cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Friendz does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Friendz for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us at mail@friendzclub.co.uk and we will investigate your claim and take any actions we deem appropriate in our sole discretion. For all service inquiries, contact us by phone at 02075376134 or at mail@friendzclub.co.uk

Prohibited Content

The following is a partial list of the kind of Content which is illegal or prohibited on the Site. It includes Content that:

  • is patently offensive to the online community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; could be harmful to minors;
  • harasses or advocates harassment of another person;
  • involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
  • promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  • promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  • contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
  • displays pornographic or sexually explicit material of any kind;
  • provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
  • solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and
  • engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.

Offline Conduct

Although Friendz cannot monitor the conduct of its users of the Site, it is also a violation of these rules to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any user without their prior explicit consent.

No Commercial Use

No area of this Site may be used by our visitors for any commercial purposes such as to conduct sales of tickets, merchandise or services of any kind. You must obtain our prior written consent to make commercial offers of any kind, whether by advertising, solicitations, links, or any other form of communication. Without limiting the foregoing, you may not resell or link to other sites for the purpose of selling tickets of any kind. We will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site. We reserve the right to block access to or cancel a ticket order on any user known or reasonably believed to be associated with any ticket broker or tout, or utilizing automated means to process or place ticket orders, or whose ticket order exceeds the stated limit.

Access and Interference

You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorized purpose without our prior expressed written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own person, non-commercial use) from the our Site without the prior expressed written permission of Friendz.

Unauthorized Use of the Site

Illegal and/or unauthorized uses of the Site, including, but not limited to, unauthorized ticket sales, unauthorized framing of or linking to the Site, or unauthorized use of any robot, spider or other automated devise on the site, will be investigated and appropriate legal action will be taken, including without limitation civil, criminal and injunctive redress.

Violation of the Terms

You understand and agree that in Friendz’s sole discretion, and without prior notice, Friendz may terminate your access to the Site, cancel your ticket order or exercise any other remedy available and remove any unauthorized user Content, if Friendz believes that the user Content you provided has violated or is inconsistent with these Terms of Use violated the rights of Friendz, another user or the law. You agree that monetary damages may not provide a sufficient remedy to Friendz for violations of these terms and conditions and you consent to injunctive or other equitable relief for such violations. Friendz may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. Friendz is not required to provide any refund to you if you are terminated as a user because you have violated these Terms of Use. For more information about how we handle copyright infringements on the Site, please see our Copyright Policy.

Limitation on Liability

Except in jurisdictions where such provisions are restricted, in no event will Friendz be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits, even if Friendz has been advised of the possibility of such damages.

Disputes

This Site is controlled and operated by Friendz from its offices in the United Kingdom. If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed and construed by English law. In the event of a dispute arising out of or relating to these terms and conditions, or your use of or access to this Site, litigation must be brought in court in London, England without regard to its conflict of law provisions.

Indemnity

You agree to indemnify and hold Friendz, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.

 

Purchase Policy

The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process on friendzclub.co.uk. This Purchase Policy incorporates our Terms of Use by this reference.

Refund Policy

Friendz sells tickets for website specified events. Friendz has a no exchanges or refunds policy after purchasing a ticket(s).

Tickets Lost, Stolen or Damaged

Lost, stolen, damaged or destroyed tickets can be replaced at a fee to the discretion of Friendz. When you receive your tickets, please keep them in a safe place. Please note that direct sunlight or heat can sometimes damage tickets.

Ticket Fees and Postage

Tickets purchased on friendzclub.co.uk may be subject to a per ticket service charge and a non-refundable per order processing fee. When purchasing tickets on friendzclub.co.uk, you are limited to 20 tickets for each event.

Friendz aims to post all tickets within 6 working days unless otherwise noted. If you have not received your tickets within 48 hours of the event, please contact us 02075376134 as soon as possible. Friendz only posts tickets to the billing address of a credit card.

Cancelled & Rescheduled Events

If an event is cancelled or postponed for a variety of reasons, tickets will be fully refundable. If the event was moved or rescheduled, Friendz may set refund limitations. Contact us for exact instructions.

Tickets are generally sold through several distribution points, including online. All distribution points access the same ticketing system and inventory, therefore, tickets for popular events may sell out quickly. Occasionally, additional tickets may be available prior to the event.

For information about a purchase you've made, contact us, quoting your confirmation code given to you at the conclusion of placing an order.

Ticket Terms and Conditions

  1. This ticket is issued subject to the Rules and Regulations of the venue, and Friendz as the promotion. Full details are available on request.
  2. Please check your tickets as mistakes cannot always be rectified.
  3. It is the responsibility of the ticket holder to ascertain whether an event has been cancelled and the date and time of any rearranged event. If an event is cancelled or rescheduled, we will use reasonable endeavours to notify ticket holders of the cancellation. Please note that we cannot guarantee that ticket holders will be informed of such cancellation before the date of the event.
  4. The management reserves the right to refuse admission should patrons breach any Rules and Regulations of the venue, or Friendz. The management may on occasions have to conduct security searches to ensure the safety of the patrons.
  5. Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed.
  6. We regret that tickets cannot be exchanged or refunded after purchase. The Management cannot be held responsible for any tickets which are lost or stolen. Friendz reserves the right to cancel ticket bookings which it reasonably suspects to have been made fraudulently.
  7. Tickets are sold subject to the management’s right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.
  8. If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the promoter, venue Management, Friendz master or one of their authorized sub-agents, it may be voided and the holder may be refused entry to, or ejected from the venue.
  9. The venue may operate a No Smoking policy.
  10. The unauthorized use of photographic and recording equipment is prohibited. Tapes or films may be destroyed. Laser pens, mobile phones, dogs (except guide dogs) and patron’s own food and drink may also be prohibited (please check with the venue).
  11. The Promoter, venue Management and Friendz accept no responsibility for any personal property.
  12. Patrons should be advised that official merchandise is usually only available inside the venue.
  13. Ticket holders consent to filming and sound recording as members of the audience.
  14. If a performance is rescheduled, ticket holders will be offered tickets to the rescheduled performance, equivalent to the face value of the ticket. If a performance is cancelled, ticket holders will be offered alternative performances (subject to availability) up to the value on the ticket.
  15. All of these terms and conditions are governed by English Law.
  16. The ticket holder must comply with all relevant statutes, safety announcements and venue regulations whilst attending the event.
  17. Breach of any of these conditions or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue or event management to eject you from the venue.
  18. Tickets may be restricted to a maximum number per person. We reserve the right to cancel tickets purchased in excess of this number.

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